Usually I avoid talking about work too much because of the legalities etc, but this shouldn’t hurt.
After a few weeks of hassling management for money and using the 30 day demo a lot, we appear to have got permission to get JIRA
I think it was the highly configurable front page which highlighted not only how much is in JIRA, but the fact that users can do a lot of it themselves.
The only minuses which have created any negative views are:
1) Things being turned off by default. So people not being able to create attachments until idiot admin [me] realised I could turn on the feature. Ditto for allowing unassigned users [I had actually created a user named ‘Unassigned’] and moving issues between projects.
2) Purchase problems. No online purchase yet, so the usual lethargy to actually having to contact someone.
My current desires for JIRA are:
1) Expand a filter on the front page, basically so we can have the unassigned issues on the front page in everyone’s face and the manager’s can have issues that have been given to the IT Manager user [basically a user to hold issues which need to go through management priority etc] in their face.
2) History needs to show the assigning of users. If I assign something to Fred, and add a comment, all the history for an issue shows is a series of comments, which without the context of an assignation looks very weird.
Need to post these to JIRA’s JIRA.